Tuesday, June 22, 2010

Travel and Tourism Trends by John Dersham

We live in a world of which our needs, desires and goals are changing rapidly, as our technology and economic trends continue to dramatically impact our culture. We no longer live in an environment where any of us can expect our careers to be for a lifetime, or the products we buy to still be current technology just a few years later. I worked for Eastman Kodak for nearly 30 years, film had already been around for almost 100 years when I started my career with the company. During my tenure we continued selling more rolls of film and processing more rolls than any year prior, for nearly 130 years. In the early 2000’s, film and processing sales declined to the point that more than one half of Kodak’s worldwide jobs were eliminated. Kodak is just one of the examples of how our culture changes with technology. The way we view, handle and share pictures has been re-invented with these technology changes.

The travel industry is no different. Tourists are doing things differently than they used to. Travelers are changing as the culture changes and the things travelers wish to do on their vacations are changing too.
This spring I had the opportunity to attend the spring conference for the Southeast Tourism Society. At this seminar guest lecturers from the tourism industry gave attendees updates on tourism trends concerning what people are doing, where they are going, how they use technology to plan their travel, where they spend money, and what they expect out of their travel experiences. Last week I had the opportunity to have a one and one half hour private consultation with Judy Randall of Randall Travel Marketing. Judy is one of our nation’s foremost travel and tourism experts. She was also a speaker at the seminar I had recently attended. Judy gave me the opportunity to talk about DeKalb County. Her role was to help me utilize proven travel trends to help us plan how we promote and advertise DeKalb County.

Here are some current travel and tourism trends:

*Internet (Websites) is now the single largest way potential travelers plan their vacations.
*Social Media has become a credible source for travel information for many consumers, because it is not paid advertising.
*The consumer is responding to things they see and hear and are less reliant on the older technology of reading brochures, newspapers and magazines. The consumer will not spend much time viewing any given destination. They want to see a visual that will make a quick impression.
*Tourists are changing their destinations. Our National Parks, for many years, were our nation’s largest tourist attraction. In recent years, attendance has been down as tourists pick destinations that offer temperature control, push button entertainment, and a faster pace.
*Young people as a whole are not as outdoor oriented as former generations and mothers planning family vacations are picking locations that will keep the kids motivated.
* During this time of economic downturn travelers are spending less per trip on food, less on retail shopping and they are looking for bargains in lodging and packages that bundle travel plans.
* Billboard advertising is being replaced with travelers whom have GPS and internet services in their hand as they travel.
*Leisure scenic travel is still big, but people travel with air conditioning, GPS and Internet connections with DVD players for children in the backseats.
*International Travelers are looking for the “Americana” experience. DeKalb is a perfect fit. They have already been to New York, Disney and Vegas.
*Lodging is changing too. The Baby Boomers who were attracted to Bed and Breakfast locations are aging and with that their desires for quaint and cozy has changed to easy, fast service where they can enter easily, leave easily and have all the conveniences within arms reach. According to Judy Randall, young adults want service, comfort, and an electrical outlet within arms reach at all times. They insist on a strong cell signal everywhere they go. Judy says B&B’s have been especially impacted by the cultural and economic shifts of the last several years. Cabins remain a popular choice among couples and families. Customers want the modern conveniences at their cabin rental. Hotel chains are constantly upgrading to meet customer demands.
*Festivals are still big, and growing due to the fact they offer lots of things to do that are fast paced, entertaining and are usually full of music and food and don’t cost much to attend.
*Attractions are changing too. The high tech attractions that are visual and electronic oriented are very popular among thirty-five and younger ages while the Baby Boomers and seniors like more traditional scenic or educational attractions.
*Motorcycle tourism is big now due to high gas prices and the popularity of group motorcycle clubs. We get a lot of motorcycle tours here especially on the Lookout Mountain Parkway.
Here in DeKalb County we are blessed with beautiful scenery, easy driving tours and lots of places to go and things to do. Our primary audience here is the Baby Boomers who enjoy the beautiful relaxing venues we have to offer. Of the younger population we attract those who have an outdoor preference. Those who like hiking, bicycling or do more adventure sports like rock climbing, repelling, kayaking, etc.

Thursday, June 3, 2010

Summer Tourism in DeKalb County by John Dersham

Summer Tourism in DeKalb County

We are cautiously optimistic that this summer’s tourist season in DeKalb County will be better than one year ago. We are currently running television commercials in Birmingham on 33/40 which covers most of the middle portion of Alabama. We are running another set of commercials and infomercials on the Comcast interconnect that covers eight cable TV channels in a viewing area that includes North Alabama and Southern Tennessee. These commercials cover two week periods at peak travel planning times.

Last year DeKalb County outperformed the state and the country in tourism revenue. With that said I must note that tourism was down nationwide for one of the first times in history. Major tourism cities suffered as did major destinations, like Orlando-Disneyworld and Las Vegas. These declines ranged from eight to twenty percent. Tourism as a whole out performed the economic trends of the nation. Alabama was down a modest seven percent and DeKalb was down five percent. These numbers are based on calendar year. DeKalb ended up in the top ten percent of the best performing counties in Alabama. Counties in Alabama ranged from being down thirty percent to up twenty percent based on tourism conditions particular to each county.

We are a return destination. Our visitors love DeKalb County and they return to us often. We are a short, easy drive for points south to the coast in Alabama, Mississippi, Louisiana and Florida. Approximately thirty percent of all tourism in Alabama emanates from Alabamians. Our second largest group of travelers comes from the above mentioned coastal states. The reason being that we are among the first picturesque, tourism related mountains as you travel north from the gulf coast. In tough economic times like now we feel assured we will continue to perform well based on our historical travel trends.

We are very concerned about the situation in the gulf. The impact of the oil spill on our environment and on tourism is not well known or predicted yet. According to state tourism the beaches in Alabama have remained free of oil, thus far. The cancellation rates have been high anyway and that impacts north Alabama too. Many people coming from northern points to the gulf stop and spend some time with us before going to the coast. If they cancel their gulf coast visits we could be impacted. We feel comfortable, however that we are located so well that we will pick up new short drive (300 miles or less) customers that will come here instead of the beach.

Thus far this year our tourism numbers are a mix of growth and declines. Much of this year’s successes or failures have been based on weather conditions. Rain this spring and cold weather in the winter kept many home. On the other hand we have had periods of significant tourism in the county and our year to date numbers are up a little from a year ago.

Thursday, May 20, 2010

Working for You- The DeKalb County Tourist Association by John Dersham

Working for You- The DeKalb County Tourist Association

Over the last few weeks we have had inquires about the various services we provide to our members.
To help you better understand all the things we do, I have included our Mission Statement and a list of services we provide.
We very much appreciate our members and we strive to be a service to them and to our community by bringing important tourism related spending to our county.

Mission Statement

• To perpetuate economic growth and development through tourism.
• To promote, advertise and publicize natural, historic and man-made attractions.
• To serve in cooperation with state, county and city governments to promote tourism.
• To work with our local Chamber of Commerce, schools and colleges to encourage and develop long lasting educational and promotional development of our industry.
• To belong to and work with other tourist associations on a regional, state and national level to build relationships that educate and promote a healthy tourism industry.
• To provide outstanding marketing and promotional support to assist in the growth and development of our member’s businesses.

Membership Benefits
The DeKalb County Tourist Association is the primary organization promoting tourism in DeKalb County. We are a non-profit organization and are funded by the county lodging tax, memberships, grants and city appropriations.

Here are ways membership works for you:
Tourist Information Center - We are open seven days a week to answer questions about our area, give directions and show guests places to go and things to do, where to eat and shop, historical locations, scenic attractions, lodging, parks etc. As a member we promote your business verbally and by giving our customers your printed information. We send visitors to you when they are looking for your kind of business.
Official DeKalb County Visitor’s Guide - Members are included in the single most distributed travel guide promoting DeKalb County. We give our visitor’s guides out in our information center; we mail them out from phone and internet requests, we distribute them at conventions and travel shows, at welcome centers, mini markets, hotels, motels, state parks, and many other places all throughout the southeast.
Official County Tourism Website - You are included on our website with a description of your business, a direct link to your website and email, phone number, address and other requested information. We average 30,000 website visits a month and we are the primary resource worldwide for people needing travel information about our county. Included in our website is an interactive version of our DeKalb County Visitor’s Guide. This one can be printed or viewed on line. It has a page turn feature, you can magnify the images and it contains live links to your website. In addition our website has links to online video’s and articles. You can request to have your video or article reviewed for inclusion on our website.
Travel Writers - We work closely with travel writers and other news media to see that articles are regularly considered for publication in magazines and newspapers nationwide. We submit press releases to magazines, newspapers and radio stations to promote travel articles on places, events and businesses in DeKalb County.
State Affiliations - We network closely with the Alabama Mountain Lakes Tourist Association, The Alabama Tourism Department, the Alabama Travel Council, Chambers and CVB organizations all across our state.

Here are additional member services we offer:
*Digital Marquee at one of Fort Payne’s busiest intersections. We promote your business on it.
*Weekly newspaper Column to promote Tourism in DeKalb County
*Member educational seminars
*Television advertising campaigns
*Radio Advertising
*Magazine and Newspaper Ads
*Website
*YouTube videos
*Facebook and other social media sites
*Presence as an exhibitor at state and regional travel shows
*Provide education and presentations to local clubs, civic organizations and area businesses
*Provide help with member ad campaigns
*Support local activities and festivals
*Provide general information about our county, our towns, municipal services, churches, history, maps and a host of general information for the community, for the traveler and for new residents.

Thursday, May 13, 2010

Fort Payne Boom Days Images by O.W. Chase circa 1889 by John Dersham

It is an honor for me to present twenty nine archival printed silver halide photographic prints to Landmarks of DeKalb County, Inc. This is a gift from myself and family and is an intended contribution to the preservation of our rich history here in Fort Payne. The prints presented here are part of the original 6 ½ x 8 ½ glass plates/negatives photographed by O.W. Chase circa 1889. Mr. Chase was hired to make these images for the purpose of making brochures promoting Fort Payne to New Englanders during our Boom Days. These images now 121 years old, are a blessing to our community and serve as an unsurpassed view backward into our rich history. I want to thank Judy and Joe Brown for entrusting me with these delicate glass negatives, so I could print them in my darkroom.
O.W. Chase was a hired professional photographer using a professional large format view camera. Due to the large size of the negatives, the capture of detail and tonality is still unsurpassed by any professional digital camera today. Only today’s large format cameras with improved film emulsions and sharper lenses could improve the technical quality of O.W. Chase’s body of work.
In the days of O.W. Chase’s photography only trained professionals were doing this work. A little later in the same era George Eastman (Kodak) was introducing the first ever consumer photographic cameras and film. Prior to this time there were no snapshots. This means many small towns like Fort Payne had no photographic history dating as far back as the late 1880’s. We are very fortunate to have had a Boom Days.
The prints in this collection are from twenty nine of O.W. Chase’s collection of an estimated 85 glass plates shot in or around 1889, in Fort Payne.
For the sake of historical preservation I have printed these images using archival printing, processing and mounting processes. I have used silver rich double weight fiber based photographic paper of Chlorobromide formula that appears similar in tonality to the photographic papers of the 1880’s. All of the prints have been Selenium toned which further protects the silver from oxidation. This collection of prints is printed to provide medium to medium soft contrast in order to preserve the delicate details in the highlights and shadows of the scene. In accordance with the archival process used, these images should provide a lasting image for several hundred years.

Thursday, April 22, 2010

Travel South Showcase by John Dersham

Travel South Showcase

Last week I attended the Travel South Showcase in Birmingham. This convention gives us the opportunity to sell group tour operators our destination. Travel South is an organization that includes representatives in the tourism industry from twelve southern states. The annual showcase, which can take place in any of the twelve member states, is an intense two days of scheduled meetings with tour providers. The providers that come to this convention may be different each year. The companies present each year are the companies interested in booking tours to southern destinations.
Each year people like myself who are in the tourism industry sign up to attend this convention. The work begins a couple months in advance when each attendee begins booking their appointments for the upcoming convention. Each appointment is an opportunity to convince a tour provider to use our destination, as a trip. The tour providers come from all over the world and they number into the hundreds. They have one thing in common this year; they are at this convention because they want to plan some southern tours.
I booked as many appointments as I could get into the two day schedule. I came prepared with tour plans, brochures, maps and a cover letter. I had nine minutes available per individual meeting. In these nine minutes I got the chance to sell the tour planner on using DeKalb County as one of their upcoming destinations. This year I had 40 meetings. The tour providers I met with came from all over the country and the world. Some of the meetings I had were with tour providers from Arizona, Illinois, Michigan, North Carolina, Mississippi, Kentucky, Ohio, Iowa, Missouri and three different ones from the UK. We are beginning to receive more interest in our area from international markets.
In the last couple years DeKalb County has had five tours. Each tour spends an estimated $28,000 dollars in DeKalb County. The groups usually come by bus and have between 35 and 45 people on the tour. We strive to get them to spend at least one night in one of our lodging facilities. We help with their planning, where to go and what to do. We often ride on the bus with them and serve as an on bus guide and also give the history and key footnotes about our area.
Each tour we line up adds important dollars of revenue to our local economy. Each tour also increases our visibility and promotes valuable word of mouth advertising. This is why we try to provide the very best customer service to these companies and to the guests on board the buses. We want them to go home and tell their friends and family that DeKalb County Alabama was one of the prettiest and friendliest places they have ever visited.

Thursday, April 8, 2010

True Adventure Sports by John Dersham

True Adventure Sports

Ah, it is finally spring in beautiful, wonderful DeKalb County. It is time to get out after having to hibernate most of the winter and enjoy all the wonderful outdoor venues we have in our county.
One of our outdoor venues may be one you have overlooked, or have never participated. True Adventure Sports is a local guide service and outfitter. They specialize in guided trips which include; rappelling, rock climbing, flat-water and whitewater kayaking or canoeing, backpacking, extreme night hiking, wild cave tours, mountain biking, camping, hiking and zip lines. True Adventure Sports can provide food, lodging and transportation for groups and they provide all necessary gear for their guided trips. TAS offers classes in rappelling, rock climbing and knot tying. If you want to go it on your own but do not have the equipment, True Adventure Sports offers rental equipment for canoeing, and kayaking. They offer rental tents, backpacks, sleeping bags, headlamps, shoes, trailers, jet skis and mopeds. Note: minimal rental times vary by product.
A few days ago I spoke with owner, founder and entrepenuer Israel Partridge about his ever growing business. He reported to me a number of projects in the works and some others scheduled to begin in the near future.
“We have added a permanent 250’ Zip Line just off Little River Canyon that is now in operation, and are adding five more segments to that to make it a canopy tour. We offer it day or night, with it being lit by tiki torches by night making it a tiki tour.
We also have two 80’ swinging bridges under construction connecting the zip line tour.
We have added a 100’ sky swing at the same much like a sky coaster location off the canyon.”
“We are under construction with a new building featuring a full climbing gym, indoor rappelling towers, confined space rescue chambers, retail store, and bunk rooms. In addition we have plans for a coffee bar in the gazebo connected to the outside of the building.”
“By next summer we are adding an Olympic size swimming pool for classes and swim membership.”
Israel stated the building project is under way, but will most likely not be finished until the end of the summer. You can see some earlier pictures of the construction at the website listed below.
True Adventure Sports is located at 13102 AL Hwy. 176 in the Dogtown, Lickskillet area near Little River Canyon National Preserve. For more information about True Adventure Sports and a list of their upcoming events call True Adventure Sports at 256-997-9577 or check out their website at www.trueadventuresports.com.

Thursday, March 4, 2010

Selling DeKalb County at Travel Shows by John Dersham

Selling DeKalb County at Travel Shows

This year the DeKalb County Tourist Association will attend a number of travel shows. These travel shows help us sell our area as a travel destination. The DeKalb County Tourist Association works at these travel shows in conjunction with North Alabama Mountain Lakes Tourist Association and the Alabama Department of Tourism and Travel. In total we have about 50’ of exhibit area. Thousands of people over a 7-10 day period visit each large travel show. We get hundreds that come by our exhibit and talk to us about our area. It gives us a chance to encourage potential travelers to come here on their vacation. This winter I worked the Cincinnati and Indianapolis travel shows. Other people representing tourism in North Alabama worked Louisville, St. Louis and New Orleans. Later this spring the DeKalb County Tourist Association will have our exhibit at three mall travel shows, including; Cool Springs Galleria in Franklin, TN, Hamilton Place in Chattanooga, TN and Mt. Berry Square in Rome GA. We pick the markets we want to attend based on a collection of information coming from website inquires, information collected in our information center guest book, and phone calls. This gives us information on where people are from. We are a drive to market. We find most of our visitors come from 300 miles or less. Our guests come because of our relaxing scenic venues. They come from non mountainous areas just to have a mountain get-away. We are the closest mountains for many parts of Louisiana, Southern Alabama, Florida Panhandle, Mississippi, Central Tennessee, Kentucky, Indiana and Ohio, mostly along the I-65, and I-59 corridors. We find East Tennessee and North Georgia are not big customers of ours because they have their own mountains. Many people coming to our area and to other locations in North Alabama are coming to fish, hike and camp. Others come on scenic driving tours and many of these tourists seek out B&B’s or rental cabins. Golf at the Robert Trent Jones trails is big in some parts of North Alabama as is sports tournaments. DeKalb County fares best in the leisure traveler market. Our area is very well known and very well liked in all of the areas I mentioned above. Our Lookout Mountain Scenic Parkway is host to many motorcycle tours, antique auto tours and regular scenic passenger travel through Little River Canyon National Preserve and DeSoto State Park and DeSoto Falls. In addition our scenic parkway is the host road through our section of the extremely popular World’s Longest Yard Sale, every August.
In addition to visitors, we are getting quite a few people moving to our area from the above mentioned; especially Louisiana and Mississippi. During the winter months we get a nice share of Canadians and Northeasterners coming south to escape awful cold and snowy weather. Many go to Florida and work their way back up through our area.