Travel South Showcase by John Dersham

Travel South Showcase

Last week I attended the Travel South Showcase in Birmingham. This convention gives us the opportunity to sell group tour operators our destination. Travel South is an organization that includes representatives in the tourism industry from twelve southern states. The annual showcase, which can take place in any of the twelve member states, is an intense two days of scheduled meetings with tour providers. The providers that come to this convention may be different each year. The companies present each year are the companies interested in booking tours to southern destinations.
Each year people like myself who are in the tourism industry sign up to attend this convention. The work begins a couple months in advance when each attendee begins booking their appointments for the upcoming convention. Each appointment is an opportunity to convince a tour provider to use our destination, as a trip. The tour providers come from all over the world and they number into the hundreds. They have one thing in common this year; they are at this convention because they want to plan some southern tours.
I booked as many appointments as I could get into the two day schedule. I came prepared with tour plans, brochures, maps and a cover letter. I had nine minutes available per individual meeting. In these nine minutes I got the chance to sell the tour planner on using DeKalb County as one of their upcoming destinations. This year I had 40 meetings. The tour providers I met with came from all over the country and the world. Some of the meetings I had were with tour providers from Arizona, Illinois, Michigan, North Carolina, Mississippi, Kentucky, Ohio, Iowa, Missouri and three different ones from the UK. We are beginning to receive more interest in our area from international markets.
In the last couple years DeKalb County has had five tours. Each tour spends an estimated $28,000 dollars in DeKalb County. The groups usually come by bus and have between 35 and 45 people on the tour. We strive to get them to spend at least one night in one of our lodging facilities. We help with their planning, where to go and what to do. We often ride on the bus with them and serve as an on bus guide and also give the history and key footnotes about our area.
Each tour we line up adds important dollars of revenue to our local economy. Each tour also increases our visibility and promotes valuable word of mouth advertising. This is why we try to provide the very best customer service to these companies and to the guests on board the buses. We want them to go home and tell their friends and family that DeKalb County Alabama was one of the prettiest and friendliest places they have ever visited.