Thursday, November 8, 2012

Southeast Tourism Society Fall Conference by John Dersham




Twice a year the Southeast Tourism Society (STS) holds educational conferences for their 12 state southeastern USA coverage area. This fall we were in Virginia Beach. The conference is always held in one of the 12 states participating with this organization. STS is a leader in promoting tourism domestically and internationally with its focus on bringing people to our region. They are also a leader in education and development of tourism leaders and industry professionals from Destination Marketing Organizations, like ours and from Convention and Visitor Bureaus, attractions, lodgings, museums, theme parks, state and national parks. In fact if your job is in tourism or related to tourism these twice a year seminars are extremely beneficial. In this ever changing world where technology is changing faster than ever it is critical that as an industry we know how to utilize these technologies and strategies to help us more effectively tell our story to our visitors and potential visitors.  Those who do not adapt to the changes in the market place will get left behind. Our visitors are finding out about us very differently than they did just five years ago and completely different than fifteen years ago. Marketing tourism has gone from years and years of running ads in magazines and mailing out travel guides to the computer age of websites and online travel guides to social media, smart phones and instant access to travel information as you go.  If you are in our industry and do not have a mobile website or are not actively using social media, nearly 50% of today’s consumers will ignore you. According to a recent industry forecast given to us at our fall symposium, 40% of people are now getting some or most of their information about travel on their smart phones or through social media. It is predicted that in 2014 it will cross the 50% mark. In addition to offering all the latest technologies we have to be offering them correctly and smartly in order to be the destination that wins the customer. Our spring and fall conference which is comprised of 200 plus people from all over the southeast depend on this education to bring the information home and implement it. Tourism has been a shining star in the economy during our economic downturn that started in 2008, in fact tourism has had moderate growth as an industry this whole time. Last January the federal government listed tourism as the third fastest growing industries in the US with $3.1 trillion dollars spent by tourists in the US. The industry currently employs more than 7 million people. At this seminar we got a facts and figures update and trending report from industry leader and educator Dr. Suzanne Cook, Ph.D., now consultant to US Travel and former Senior Vice President of Research for the U.S. Travel Association. She reported tourism should continue to grow and is gradually growing at a faster rate as the overall economy improves. She reported that even though the average consumer is travelling shorter distances on most of their vacations they are taking shorter weekend trips, more often. Suzanne also reported international travel is up especially from Japan, China, the UK, Germany and Brazil. Our overseas vacationers are here for longer periods than domestic vacationers and they spent more money on average. We do the same thing when we travel abroad. All of the seminars at these conferences are specific to improving our performance or updating us on the facts, figures and latest trends.
In addition to the fall and spring conferences, STS offers a one of a kind three-year Marketing College program to help educate new employees to the industry but also to update seasoned veterans. Graduates of this program are awarded the TMP (Travel Marketing Professional) diploma.
For more information about the Southeast Tourism Society and how to become a member you can visit their website at www.southeasttourism.org



Thursday, October 4, 2012

57th Annual VFW DeKalb County Agricultural Fair by John Dersham





Our fair is another example of the close fellowship we enjoy here in DeKalb County. The fair exemplifies fellowship of a whole lot of people volunteering their time, working together with civic organizations, agricultural organizations, art and cultural clubs, local businesses and schools to produce one of the finest county fairs you will see anywhere in our region. Year after year our VFW fair is a big success. It is the effort of so many people representing various entities in our county that make it so successful, including the efforts of the fair staff and committees headed up by VFW Fair Chairman, Charles Stephens. The difference in our fair, compared to other counties in our region has nothing to do with the midway and the carnival portion , but instead, the well organized, highly attended locally produced venues.
We treat our fair just like most everything else we do here in DeKalb County. We get involved and we participate. If you question this go to any local football game on Friday night and further more go to an away game and see how many are there from our home towns. We are exactly how we Americans like to define ourselves. We support the efforts of our communities in the area of schools, law enforcement, political offices, volunteer agencies, churches, local civic organizations and clubs. We support fighting for our freedom and for our way of life. When there is a disaster we are out in force to help.
Today in this crazy world where everything seems to be changing minute by minute it is nice to live and work in a community that has transcended these changes and kept its identity even in a world of high tech, population shifts and population diversity. We still seem like the good old USA and for that I am proud to call DeKalb County my home.
Our award winning fair seems a little better each year. This year we were blessed with the perfect weather again. There is something about fall and the fair. Those towns and counties who don’t get a slot in late September or October are missing part of the joy of it all. It is great to see pumpkins and Mums adorning the landscape with the clear blue sky above and just the right temperature. Our region really supports our fair, I guess because it is the very best fair anywhere around. The crowds are always good. We always go with our grand kids on Saturday and get the $15.00 all you can ride package. They have so much fun. They are so full of joy and innocence. It always takes me back to my early “Fair Days” when I was a kid... Somehow life seems so full of joy at the fair. Happy faces and lots of laughing, joyful families make a great contribution to that feeling.

Thursday, September 27, 2012

Dekalb Wins Awards by John Dersham




Last Thursday I attended the annual meeting of Alabama Mountain Lakes Tourist Association. They are a large regional tourist association covering the 16 counties in North Alabama. Every year they have an educational annual meeting with seminars, a member & board meeting and an awards luncheon.
If you make your living in tourism they are a major marketing and promotion resource for you. If you are not a member already we highly recommend joining. DeKalb Tourism is a Destination Marketing Company (DMO). It is our job to promote outside DeKalb County to bring visitors to our county, as tourists. We advertise in Magazines, newspapers, Radio, TV, press releases and via digital media, social media and our website, both traditional and mobile.  Alabama Mountain Lakes promotes much the same way with the difference being they promote all of North Alabama and we promote DeKalb County. AMLA promotes to get tourists to come to North Alabama on vacation and then get them to come to DeKalb County specifically.
This year we had wonderful seminars by leading companies in our industry. They updated us on the latest trends in advertising and targeting our audience. Things have changed a lot over the last several years as marketing via electronic means now rules and traditional advertising methods are not used as much. Digital Ads, social media and websites, both tabletop and mobile are where the potential visitor is getting their information these days. Mobile web searches now account for 40% of searching on line and by 2015 it will surpass traditional table top searches. DeKalb Tourism changes its marketing plans every year in order to make sure we stay current and are able to get the most exposure possible for the dollars we spend.
This year DeKalb County did especially well at our Alabama Mountain Lakes awards banquet. In August the nearly 500 member businesses of AMLA were asked to nominate top businesses or individuals who make their living in tourism. This year we are honored to have won three awards. DeSoto State Park, Ken Thomas and staff won Attraction of the Year, Nanda Patel of the Fort Payne and Gadsden Holiday Inn Express won the Good Neighbor award for Volunteerism during the 2007 tornado’s and for other volunteer work she has contributed in DeKalb and Etowah Counties. In addition I was awarded the Lasting Impression award which commemorates overall career contributions. I want to congratulate all the award winners and especially thank Alabama Mountain Lakes for their fabulous contribution to our industry in North Alabama. North Alabama has doubled the number of dollars spent by tourists in the last ten years. DeKalb County and several other counties in North Alabama have more than doubled in ten years. Congratulations to the 1,300 people in DeKalb County whom make their living in Tourism.


Thursday, September 20, 2012

Boom Days, A Week of Fun




From the Pettis Family to Theresa Andersson Boom Days was a success. We had the perfect weather all week and a stellar day last Saturday for our annual all day downtown event. I want to thank Collins and Kathy Kirby, the Boom Days planning committee, all the volunteers and the City of Fort Payne for making Boom Days a very successful and unique festival for North Alabama. There were nearly 30 music acts this year over the course of the week and we are talking about talented artists. The very talented Pettis family started our week long event on Saturday evening the 8th. It is hard to believe so much musical talent can exist in one family. If you were there, you know. It all ended last Saturday night with a performance by Theresa Andersson that defies explanation. Here is a lady who is the total one person show…literally! She writes, sings, plays drums, violin, and plays a host of foot pedals which play through a loop replicating her voice to give her own background singers.  Unfortunately I do not have the expertise to properly tell you how she did all of this but she performed to an extremely enthusiastic crowd. She received a rousing standing ovation and came out for two more songs.
Boom Days Saturday consisted of perfect weather, more artists and more vendors than ever before. There were two car shows, puppet shows, music all over the place, all day. There was food and drinks, a $500.00 cash rally, smiling faces and good crowds all day. I met a lot of out of town people who came to spend the day with us and some spent the night. Events like this are primarily local but they bring in outside spending too, all of this is helpful in collecting tax revenue. Retail spending, restaurants, lodgings and gas stations all show increases during Boom Days. Our area is a place visitors come to time and time again. Our beautiful scenery coupled with the quaint all Americana look of our towns makes DeKalb County a favorite among visitors throughout the Southeast.
If you missed Boom Days, you should try to attend next year. It is always third Saturday in September with the opening events beginning the Saturday night prior. For more information about Boom Days check out www.BoomDays.org
John Dersham

Thursday, September 13, 2012

Fort Payne is Booming. It is Boom Days. by John Dersham


Being Director of Tourism is a fun and rewarding job, especially since our area of responsibility is for one of the absolute most premier tourist destinations in Alabama. We are a one of a kind destination in this state. This is reflected in the tourists who come from all over the state and from other states in our region who to them this area is also very special too. It has to do with our setting between two scenic mountains and our fantastic parks, towns, attractions, camps and a culture of tourism dating back more than 100 years. We are a low cost destination and easy to get to from major nearby cities. People come here to get out of city traffic and relax and enjoy nature. With all that said, we offer something else different than anywhere else. It is called Boom Days Heritage Celebration and it started last Saturday and ends this Saturday. Boom Days is a celebration of Fort Payne’s unique history of being “boomed” by wealthy industrials from New England at the end of the ninetieth century. They came here to make Fort Payne the next great industrial center based on Iron and coal. They built beautiful Victorian homes, fantastic downtown buildings, an Opera House and a beautiful Railroad Station. Unfortunately or maybe fortunately the boom did not last long since the wealth of mineral deposits was not in our mountains as they expected. Now more than a century later, their beautiful well made architecture still stands for us to enjoy. From this history comes a one week celebration to remember our heritage  If you enjoy music, arts and crafts, museums, food and drink, classic cars and vendors with products and entertainment for the whole family then you don’t want to miss Boom Days. We enjoyed a fantastic kickoff concert by the Pettis family last Saturday evening at the DeKalb Theater. Sunday was the Joe Underwood Gospel Singing followed by the Mayor’s Cup Golf Tournament. This Saturday’s all day event starts with a 5k run at 8am and the Alaga Syrup Kiwanis Pancake Breakfast from 8-11. At 10 am the festival is in full glory with kiddie train rides, Carriage rides, a $500.00 cash rally, the Pet Pawrade, two classic car shows in different parts of downtown and a day full of unending music acts from 10 am to 8 pm. Nearly 30 music acts will appear this year. To top the day off will be the showcase concert at the DeKalb Theater at 8 pm featuring April Mae & the June Bugs followed by internationally known music extraordinaire Theresa Andersson. Please come and enjoy this very, very special day in Fort Payne.
For more information on events and times keep your eyes posted on the Times Journal or visit the Fort Payne Boom Days website at www.boomdays.org




Thursday, August 16, 2012

Fun Times in Fort Payne by John Dersham


If you have not been to our newly formed third Saturday Sunset in Fort Payne you are missing a lot and you should come this Saturday. Third Saturday is a creation of the Fort Payne Chamber of Commerce and the Downtown Merchants Association. The event lasts from 5-9 pm and includes fun for the whole family.  You will find outdoor games for the kids, live music, food, an antique car show and lots of shopping at our downtown merchants. This will be the third, third Saturday event. The first two were big successes with   downtown full of smiling faces from 1st street to 5th. It is nice to see all the friends gathering for conversation. This event has been a wonderful way for people to enjoy their community and to get together with people on a more regular basis. You get a real sense of community pride when you go to this event. The city administration, police and fire departments along with Parks and Recreation provide a clean and safe and enjoyable place for us to gather. Look at our squeakily clean city parks, mowed, trimmed and beautiful. My wife and I commented as we were walking around last time how good it feels to have an event like this that brings everyone together and provides such a complete evening of family entertainment and community spirit.
Now that we’ve discussed Third Saturday get ready for our biggest third Saturday event called the Fort Payne Boom Days Heritage Festival which kicks off on Saturday September 8th and concludes on our third Saturday September 15th. Boom Days is going to be greater than ever this year with more sponsors, more activities, more artists and more music than ever before. The kickoff is on September 8th and spotlights a local singer songwriter of national acclaim in Pierce Pettis and Family including Pierce, Grace and George. This will be at the DeKalb Theater at 8:00 pm, don’t miss it. On Sunday the 9th we will have the Joe Underwood Gospel Singing at the City Auditorium. It will start at 3:00 pm.  The next event that week is on Thursday and will include the Mayor’s Cup Golf Tournament at DeSoto Golf Course and the annual Willstown Conference at the City Auditorium at 7:00 pm.
For more information about Boom Days and the schedule it will be coming soon in the Times Journal and will be posted on our website at www.tourdekalb.com . See you downtown.


Wednesday, August 1, 2012

World's Longest Yard Sale by John Dersham



The 25th anniversary of the World’s Longest Yard Sale (WLYS) is underway. Some vendors began setting up more than a week ago even though officially the WLYS began yesterday. I say that because many people started setting up as early as last Friday. This event has been growing each year in size, scope and number of miles. It is now up to around 690 miles long from Gadsden, Alabama to Hudson, Michigan.
We consider the DeKalb portion of the yard sale among the best along the way. It has been a strategy of ours at DeKalb Tourism to promote this even not only as a yard sale but as a vacation. Now that school starts several weeks after the yard sale ends it helps us make it more of a family attractive event. Last year many schools in Alabama were starting in the middle of the yard sale or the Monday following the yard sale. This was not conducive to family travel since most families are preparing for school the entire week prior to its annual beginning.
DeKalb Tourism has always played a major role as one of the official voices in the yard sale. We are listed on the official WLYS website as an official contact and we promote the event heavily on our website, on the Lookout Mountain Parkway website and on social media for both. We promote it all year at our information center with brochures and we promote at the trade shows we attend. This year we have attended four major tourism trade shows all of which the WLYS is actively promoted. At these travel shows we are given an opportunity to interact directly with people who are making their travel plans. This gives us a great opportunity to sell our area as a great WLYS destination but also a great place to make a scenic fun vacation.
Due to the fact our WLYS is entirely on The Lookout Mountain Scenic Parkway in our area it has allowed us to talk about taking a scenic drive on a nationally acclaimed drive and enjoying our state and National Park along the way. We also encourage people to spend the night at one of our hotels in Fort Payne or a B&B or cabin on the mountain. We get a lot of campground business for this event too. Since the WLYS is often hot we route people toward our restaurants to cool off and some people ask about lodging with swimming pools. DeKalb Tourism has done a good job of capitalizing on this event and making it a destination instead of a stop along the yard sale.
The World’s Longest Yard Sale draws more out of town guests to our county than any other single event held during the year.  I know if you live on Lookout Mountain the yard sale may be a hardship to get around in for the four day event, but it brings in a whole lot of tax revenue which helps us pay for some of the city and county services that we all love to have. We appreciate your patience and we wish you the best if you are participating in the WLYS.